PRIVACY POLICY

PRIVACY STATEMENT

When you purchase something from our store, we collect the personal information you give us such as your name, address and email address. We have to collect some personal data from you in order to provide you with our services and this also means that we may  need to share this information with third parties who help us to provide these services, such as our couriers so they can deliver your items to you. These third parties will absolutely treat your personal date with as much respect as we do.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

WHAT DO WE DO WITH YOUR INFORMATION?

We will share your name, address, email address and phone number with our trusted couriers so that they can make the delivery to you and send delivery updates directly to you. We use different couriers depending on the size of the item(s) you have ordered and where you live.

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?

If after you opt in, If you change your mind, you may withdraw your consent at anytime, by contacting us at [email protected] or mailing us at: Stovold and Pogue Limited, Unit 28a Foxmoor Business Park, Wellington, TA21 9RF, United Kingdom

DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

WORDPRESS

Our store is hosted on WordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through the WordPress data storage, databases and the general WordPress application. They store your data on a secure server behind a firewall.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then WordPress stores your credit card data only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read the WordPress Terms of Service.

THIRD PARTY  SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Stovold and Pogue may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Stovold and Pogue requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Cookies are small text files that are stored on your device when you visit a website that are used to track, save and store information. They enable websites to work properly and efficiently by allowing them to recognise the user’s device and remember things like preferences and items in a basket.

We use cookies to ensure you remain logged into the website throughout your browsing session, maintain the functions that support your customer journey and they also help us to improve your browsing experience by giving us insight into how our website is being used

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you or  want more information contact us at [email protected] or by mail at Stovold and Pogue Limited, Unit 28a, Foxmoor Business Park, Wellington, TA21 9RF, United Kingdom