Do the plate racks arrive already assembled?
Our racks arrive fully assembled for all orders delivered in the UK.
When ordering for delivery to Europe there is the option at the checkout page to receive your order either fully assembled or flat pack (which will require self assembly – but don’t worry we send comprehensive assembly instructions!).
When ordering for delivery outside Europe, the product will only be sent flat pack (again, we include comprehensive assembly instructions) as this dramatically reduces the cost of shipping and chance of damage in transit.
Where a product has been powder/colour coated, it can only be sent fully assembled.
Do you supply wall fittings?
We don’t provide wall fittings as you will need to use wall plugs and screws that are suitable for the type of wall that you are hanging the rack or shelf from.
How do they attach to the wall?
Our racks and shelves are attached to the wall through holes located near each corner top and bottom.
Can the racks be used as drainers?
Yes! This is often how they are used in India. Each shelf contains recessed holes and the plate rack slots are all open to allow for drainage.
What material are the plate racks and shelves made from?
Our plate racks and shelves are made from stainless steel, whilst cup hooks and screws are made form mild steel.
How long will it take for me to receive my order?
We aim to have your order with you within a week. Colour coated racks and shelves are prepared to order so there is a two week lead time on these. We use a 24hr delivery service where possible. In the case of a Mighty Plate rack or multiple product purchases a 48hr service may be used.
Lead times will vary if the product is on back order, if this is the case it will be stated on the product page.
Do you powder coat in bespoke colours?
Absolutely! If there is a specific colour your are after, just get in touch. We can coat the racks in most of the colours from the RAL colour chart.
How do I keep my rack or shelf clean?
Regular cleaning products are fine, we recommend using a microfibre cloth to avoid smears.
How much do the racks weigh?
The weight of each of our products can be found under ‘product information’ on the shop product page.
What methods of payment do you accept?
We accept all major debit and credit cards, alternatively you can pay via Paypal.