Do you ship internationally?
Yes, we ship worldwide. Head to the checkout to select your delivery location. If your country isn’t listed as an option please contact us at hello@stovoldandpogue.co.uk and we will provide you with a quote.
What sizes do the racks come in?
Our plate racks are available in three sizes – Click Here
Our shelves are available in two sizes – Click Here
Do the plate racks require self assembly ?
Our original stainless steel plate racks and shelves require self assembly – but don’t worry we send comprehensive assembly instructions!
Where a product has been powder/colour coated, it can only be sent fully assembled.
Do you supply wall fittings?
We don’t provide wall fittings as you will need to use wall plugs and screws that are suitable for the type of wall that you are hanging the rack or shelf from.
How do they attach to the wall?
Our racks and shelves are attached to the wall through holes located near each corner top and bottom.
Can the racks be used as drainers?
Yes! This is often how they are used in India. Each shelf contains recessed holes and the plate rack slots are all open to allow for drainage.
What material are the plate racks and shelves made from?
Our plate racks and shelves are made from stainless steel, whilst cup hooks and screws are made from mild steel.
How long will it take for me to receive my order?
We aim to have your order with you within a week. Colour coated racks and shelves are prepared to order so there is a two week lead time on these. We use a 24hr delivery service where possible. In the case of a Mighty Plate rack or multiple product purchases a 48hr service may be used.
Lead times will vary if the product is on back order, if this is the case it will be stated on the product page.
What is your returns policy?
We want you to be really happy with your order, but we know occasionally you may want to return an item. Please find our returns policy here.
Do you powder coat in bespoke colours?
Absolutely! If there is a specific colour your are after, just get in touch. We can coat the racks in most of the colours from the RAL colour chart.
How do I keep my rack or shelf clean?
Regular cleaning products are fine, we recommend using a microfibre cloth to avoid smears.
How much do the racks weigh?
The weight of each of our products can be found under ‘product information’ on the shop product page.
What methods of payment do you accept?
We accept all major debit and credit cards, alternatively you can pay via Paypal.